1Win Thailand Privacy Policy Rules

Key Points of 1Win Privacy Policy

The major points of the 1Win Privacy Policy are about the manner in which the casino gathers, uses and stores your personal information. Your information as a user is important for various reasons, such as: 

• Better safety for our users;
• Better quality of service;
• Adherence to regulatory standards;
• Protection against fraud.

It is important to remember that the 1Win experts make revisions and sometimes expand the current list yearly.

What Type of Information 1Win Gathers?

It is essential to have a thorough look at the terms and conditions compiled by 1Win prior to making your first wager. The moment you click “Agree” to the rules on registration, the system knows you are aware of all the possible risks and the content of the Privacy Policy. Below, we will give more detailed insight into the information that 1Win collects. 

• Information We Received from You Directly: When you visit or use certain sections of our Websites and Services, you might be asked to provide us with some Personal Data. For instance, you are asked to provide some documents and your contact info when you register. Similarly, you are asked for personal information upon verification and anti-fraud/anti-money laundering checks. This also happens when you contact us for support or to ask questions. 
• Information That Is Collected Automatically: Certain information is collected automatically as you visit the Websites or use any of our Services. This information includes your device type with its settings, your IP address, your operating system, the type of browser used and its settings, system activity, your crash reports, as well as the time, date and URL of the request. This is very useful data for us because we get a clearer idea of the way you use our Services and Websites. This, in turn, can help us offer you the best user experience, for example, by detecting what language you speak in your browser. 

We also collect a lot of this information through cookies, using similar technologies and tools from third parties such as Google Analytics. We also track the details of your transactions and account activity.

How 1Win Collects and Stores Your Information?

It is well worth understanding the process by which 1Win gets and stores the data that you provide when you register on the site and make a cash-in or cash-out your winnings. Here is how the whole process works: 

1. The client visits the 1Win website;
2. The website receives cookies;
3. The client provides personal information when creating a profile, making deposits, withdrawing winnings, claiming promotions, etc.

Keep in mind that no sensitive data is provided to any third party without first asking for your consent. Due to the databases that have secure encryption, there is no risk of data leakage. Whenever you decide to quit using 1Win services, the data you collect will be deleted. Normally, this takes a bit of time, but you can make the process quicker by sending a request to the experts.

In What Way We Might Share Your Personal Data

In some instances, we can share your Personal Data with the following third parties:

• Other companies that are a part of our company;
• Third-party partners and service providers that offer us assistance in the areas of Websites and Services you have requested, such as those who promote our Services or support the website’s functionality.
• Affiliates and other people who introduce you to our Website or Services.
• Law enforcement and fraud prevention agencies, courts, licensing and esports institutions, or other third parties when compliance with current laws and regulations is necessary. We also use personal information to defend, establish or exercise our legal rights. You will be notified of this sort of disclosure whenever it is appropriate and possible.
• Other individuals if we have consent from you.

Security

It is our priority to protect your Personal Data along with ensuring we have all the adequate organizational and  technical measures available, including the following measures: 

• Data Encryption: We use TLS to encrypt all the personal and banking information we receive from you. Your data is encrypted every time our servers store it or when it is transferred between data centers to be replicated and backed up. 
• Limited Access: Access to your personal information is restricted. Only the staff, agents and contractors who need to process your data have access to it.
• Network Protection: Our security system ensures multiple levels of protection. Our partnerships with world-leading security system vendors guarantee that your personal data is safe and secure against any attempt of intrusion.
• Security Monitoring: Our team of security professionals continuously monitors event logs, security systems, alerts and notifications to detect and respond to threats.
• Secure Data Centers: The facilities that host our servers are under surveillance and control 24/7/365 and undergo security audits on a regular basis. We also keep data replicas separated geographically in order to bring to zero the risk of outages or data loss.

Data Retention

You can delete some data at any time. Some data is deleted automatically, while some is retained for a longer time if needed. When your data is deleted, we ensure it is fully removed from our servers, or alternatively, it is retained in an anonymized form until you delete it.

There are a variety of services you can use to either delete or correct data stored in your account. We offer you the possibility to: 

• Edit your information,
• Delete a chat,
• Delete your entire account.

This date is kept in your account until you close it and for a five-year period. We use it to meet our legal and regulatory obligations and to defend ourselves if you have claims against us after the account closure or last contact.